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Work/Life Connections
1211 21st Ave. South
Medical Arts Bldg, Ste. 010
Nashville, TN 37212


Basic Workplace Skills


The American Society of Training and Development (ASTD) and U.S. Department of Labor identified 16 basic skills needed for success in the workplace.

Work/Life Connections-EAP can provide individual coaching or departmental training in several of the 16 skills needed to enhance workplace performance (in bold).

  1. Foundation Skill: Learning how to learn
  2. Reading Competence
  3. Writing Competence
  4. Computation (mathematics) Competence
  5. Communication – Listening (interpersonal skill)
  6. Communication – Oral (verbalize thoughts) (interpersonal skill)
  7. Adaptability: Creative Thinking (and conceptualize)
  8. Adaptability: Problem Solving (and organization)
  9. Personal Management: Self Esteem and Self Care
  10. Personal Management: Goal Setting/Motivation
  11. Personal Management: Personal/Career Development
  12. Group Effectiveness: Interpersonal Skills
  13. Group Effectiveness: Negotiation (resolve conflict)
  14. Group Effectiveness: Teamwork
  15. Influence: Organizational Effectiveness
  16. Influence: Leadership (and shared leadership)

Reference: The Essential Skills Employers Want

If you are interested in skill development training in any of these or other areas, please call 615-936-1327 to discuss how WLC-EAP may assist you or your department. ​

Posted on Friday, September 14, 2012 in Services, Services for Staff, Work/Life Connections and tagged , , ,


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Vanderbilt Health & Wellness - 615-936-0961
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Work/Life Connections-EAP - 615-936-1327
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