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Work/Life Connections
1211 21st Ave. South
Medical Arts Bldg, Ste. 010
Nashville, TN 37212


Psychological First Aid


Work/Life Connections-EAP coordinates Crisis Intervention Services and Critical Incident Stress Management (CISM) Services for the Vanderbilt community.

Definition:A Critical Incident is “any event which has the potential to produce unusual or distressing emotional symptoms such as an accident, injury, death, disaster, threat or act of violence, or other traumatic event at the workplace.”

Response: CISM facilitators respond to Critical Incidents/traumatic events which are impacting the Vanderbilt community. The facilitators have experience in psychological first aid using Critical Incident Stress Management techniques which are psychological interventions such as defusing, “de-griefing,” and debriefing, crisis management briefing and other forms of crisis intervention. When there is a critical incident event, our goal is to support our faculty and staff, fostering psychological resilience.

Protocol: To inquire about CISM Interventions, faculty/staff can contact Work/Life Connections-EAP at 615-936-1327.

Posted on Thursday, September 29, 2011 in Services, Services for Managers, Work/Life Connections and tagged , , ,


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Vanderbilt Health & Wellness - 615-936-0961
Occupational Health Clinic - 615-936-0955
Work/Life Connections-EAP - 615-936-1327
Health Plus - 615-343-8943