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Work/Life Connections
1211 21st Ave. South
Medical Arts Bldg, Ste. 018
Nashville, TN 37212


Psychological First Aid

Work/Life Connections-EAP coordinates Crisis Intervention Services and Critical Incident Stress Management (CISM) Services for the Vanderbilt community.

Definition: A Critical Incident is “any event which has the potential to produce unusual or distressing emotional symptoms such as an accident, injury, death, disaster, threat or act of violence, or other traumatic event at the workplace.”

Response: CISM facilitators respond to Critical Incidents/traumatic events which are impacting the Vanderbilt community. The facilitators have experience in psychological first aid using Critical Incident Stress Management techniques which are psychological interventions such as defusing, “de-griefing,” and debriefing, crisis management briefing and other forms of crisis intervention.

Protocol: To inquire about CISM Interventions, faculty/staff can contact Work/Life Connections-EAP at 936-1327.

Posted on Thursday, September 29, 2011 in Services, Services for Managers, Work/Life Connections and tagged ,


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